Why product discovery matters more than ever

Today’s shoppers have endless choices and minimal patience. Whether they arrive on your site through organic search, paid media, social ads, or referrals, what happens next determines everything—from bounce to basket to brand loyalty.

Product discovery is the heartbeat of the customer journey

When done right, it connects people to what they want (and what they didn’t know they needed) in milliseconds. It drives higher order values, reduces drop-off, and turns casual browsers into repeat buyers.

When discovery falls short, even your best products can go unseen—and revenue opportunities slip through the cracks.

Connect with our panelists:

Alex Ross

Senior Business Development Manager

Jacinda Delaney

Director of Customer Success, APAC

Why you should attend

You’re not alone if these sound familiar:

• Shoppers bounce because they can’t easily find what they want
• Site search delivers irrelevant or confusing results
• Merchandising is manual, inconsistent, or not data-driven
• Personalisation feels more robotic than relevant
• Insights are siloed, and optimisation is a guessing game
• Teams are stretched thin trying to stitch systems together

What you’ll learn

✅ How to reduce bounce and abandonment with better discovery tools
✅ Where automation and AI can create seamless paths to purchase
✅ Ways to personalise at scale—without sacrificing speed or control
✅ How leading brands organize, sort, and surface products for maximum impact
✅ Actionable takeaways to stop losing revenue due to underperforming discovery

Did you know?

– Over $4 trillion in products are abandoned annually due to poor discovery
– 26% of shoppers leave and buy elsewhere if they can’t find what they’re looking for
– 47% of consumers skip retailers entirely and head straight to Amazon when discovery fails

Ready to create a seamless path from click to checkout?

Reserve your spot for this practical, data-driven session that will help you turn your discovery experience into a serious growth lever.

Register Now

Can’t make it live?
No problem—register anyway and we’ll send the full recording straight to your inbox.